delivery, shipping etc
We can deliver or ship vehicles anywhere within the UK, Europe or indeed worldwide. For transcontinental shipments please contact Transglobal Shipping on www.carshipuk.co.uk for a competitive quotation. However, please note we do not operate an organised distance selling scheme as defined by The Consumer Contracts (Cancellation, Information and Additional Charges) Regulations 2013. Therefore, even if you choose to not view your vehicle at our premises prior to purchase, you will not be entitled to cancel your order under any 14 day cancellation period. All other statutory rights remain unaffected.
Unless specifically warranted in the vehicle’s description, all odometer readings advertised should be taken as incorrect, i.e. not warranted. If we believe, from information we’ve received, that a mileage shown is incorrect, we will say so.
Without exception, all the cars we offer are checked against Experian’s Car Data Check Database for such items as outstanding finance, condition (i.e. has it been an insurance write-off) theft, Police interest etc. Please note however, if the vehicle has been imported, said check does not show any information recorded in other countries. Where the odometer reading is declared as warranted, this will have been checked too.
IMPORTANT – PLEASE NOTE. DUE TO ONGOING PROBLEMS WITH OUR CARD SERVICES PROVIDER, WE HAVE HAD TO SUSPEND TAKING CARD PAYMENTS FOR FULL SETTLEMENT OF VEHICLES. APOLOGIES FOR THE INCONVENIENCE BUT UNTIL THEY’VE SORTED THEMSELVES OUT (AND, IDEALLY, STOPPED CHARGING US SUCH RIDICULOUS PROCESSING FEES) WE HAVE NO CHOICE. WE RECOMMEND PAYMENT BY BANK TRANSFER OR IN THE MEANTIME.
We accept Visa and Mastercard Debit Cards (CHIP and PIN only, and in person only), bank transfers, and sterling. We only accept Visa and Mastercard Credit Cards for deposits, again, (CHIP and PIN only, and in person only) with a maximum value of £500.00. Balances must be paid for by one of our other payment methods
with regard to our videos and descriptions
Whilst we always aim to paint a true picture of each car we sell in our videos, we cannot claim they are perfect analyses of any of our vehicles We welcome potential buyers arranging independent inspections (at our premises) for any vehicle we have for sale. We do take a really good look at the vehicles that come into our stock, but this only results in our unbiased personal opinions, not those of a qualified inspector, or the result of a really long test drive.
Additionally, please note that the videos on our site have been recorded using simple cameras which often result in ‘average’ sound quality; in particular, engines and exhaust notes can sound a little different to how they are in reality.
Collection, settlement etc.
When we put together an order form with a client (which forms a contract of sale) we put a ‘date of completion’ on said order form, which means we expect to be paid in full for the vehicle, and the vehicle removed from our premises, by said date. We understand that unforeseen problems can arise that can delay or preclude settlement, and if you at least enter into dialogue with us as to what might prevent settlement and collection by the agreed date, we’ll do our best to accommodate you within reason.
However, we’ve recently had a slightly bizarre situation where a buyer came to see a vehicle, agreed to buy it, signed the appropriate order form and left us the sort of deposit one doesn’t normally walk away from, and agreed to settle and collect the vehicle the following week. Then never turned up, and failed to respond to calls and texts from us. At the time of writing, we’re still none the wiser as to what’s happened. On legal advice, we’ve had to write a recorded delivery letter to him stating that unless he gets in contact with us within the next 7 days, the vehicle will be re-offered for sale, and any payments made to us thus far will be held in abeyance until we’ve sold the vehicle again, at which time any and all funds left with us will be available for return, less any costs we’ve incurred.
Please now regard the above as forming part of our terms and conditions. Furthermore, in future, as indoor space in our unit is at a premium, we reserve the right to charge £10.00 per day (or part thereof) for storage over and above the previously-agreed date.
Obviously all the above can be avoided if buyers at least keep us in the loop!
We can take your car in part exchange in principle, and will normally offer a competitive price for doing so. Please note however we reserve the right not to take something in part exchange.
Please note we will not take into stock any UK-registered vehicle where a full and current V5c registration document is not available. If it’s ‘lost in the post’ or ‘I’m just waiting for DVLA to issue a new one’ then please sort it out before you offer it to us. This also applies to cherished number transfers – if you want to keep the registration number currently on your car, please sort it out with DVLA beforehand so that when the car comes to us, it has it’s proper number plates fitted and a new V5c to match.